TSC: Here Is A Simplified Teachers’ Guide On Updated TPAY Terms And Conditions Of Use!

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TSC: Here Is A Simplified Teachers’ Guide On Updated TPAY Terms And Conditions Of Use!

TSC: Here Is A Simplified Teachers' Guide On Updated TPAY Terms And Conditions Of Use!

Introduction
(Updating TPAY- Phone And Email Validation)
One of the main reasons why TSC required that teachers update their TPAY profiles by validating their phone numbers and emails was to ensure that the security of their information is guaranteed.
The TPAY system handles very sensitive and personal information of teachers necessitating enhanced security. Instances of fraudsters infiltrating the system in the past have been reported.  It has been reported that these fraudsters use details of legit users to gain access to the TPAY system thus commanding the system to carry out fraudulent transactions!
It is from this background that TSC has introduced a two-level authentification process, where the OTP is sent to the user’s official registered phone number or email to facilitate logging in. This will keep the online fraudsters at bay for without the OTP, accessing the TPAY portal will be a tall order.
With this in mind, the teachers’ employer has designed Terms and Conditions of use as follows:
  • Acceptance Of Terms And Conditions.

  1. The Commission makes the https://tpay.tsc.go.ke/  Service available to you on the terms and conditions set out here (This is a service created for the convenience of all Teachers Service Commission stakeholders)
  2. If you continue to browse and use this system you are agreeing to comply with and be bound by the following terms and conditions of use.
 TSC may modify this document at any time, and you agree that such modifications will be effective immediately upon posting of the modified document
You agree that by using T-PAY after any such modifications, you will be deemed to have reviewed, agreed to, and accepted the modified document.
3. You agree that you will not deliberately provide false information when accessing or using the T-PAY system
4. You also agree that you will not falsify, forge or otherwise tamper with any information as appears on the system
  • Security Of Your Personal Information

  1. While no web system can protect itself against all eventualities, every effort is made to protect any sensitive personal information you give us.
 We will not rent, sell or give away any information identifying you individually( like your name, address, or phone number ) to a third party for marketing or mailing list purposes without your consent
We will not disclose your payment information, except for purposes related to your third party ( loan, shares, etc) transaction, or with your permission, or as required by law.
2. Any transaction on T-PAY is initiated by the teachers/user who sends their payslip to any third party that may wish to seek financial assistance, users are therefore discouraged from sharing their passwords with anyone as mechanisms provided within the system for data exchange are adequate and foolproof.
  • Service Availability
The commission can’t ensure that the service that the services are provided to you at all times or at any specific times or will be able to operate at all times error-free
After-hours provision of services is influenced by the availability of related computer systems
The commission makes no warranties regarding the availability of services but all reasonable efforts will be made to provide the best possible service to you.
Notices regarding planned system outages will be communicated in advance.
  • Collection of Personal Information

The Commission does not release any information about the collection of IP addresses to any third party, except under court order or as required by the law.
The system maintains logs of user activity to help us manage the system.
The Commission may use this information to learn how many users logged into the system at a particular time and other facts that will help us improve the website and the services we offer.
  • User ID And Password

Your unique number shall be your TSC or National IC or any other number provided by the Commission, user Name and Password, and very important pieces of information and it is your responsibility to keep them secure. You agree to:
  1. Choose a new password whenever you are required to do so
  2. Not disclose your password to any other person, including family members
  3. Take reasonable care when accessing the service to ensure that your password is not disclosed to any other person
Note that if you suspect that someone may know your password, change it immediately or visit the nearest TSC office and seek assistance or email the support team at tpaysupport@tsc.go.ke
You agree that you will be responsible for any transactions made about your account using your User Name and or Password
  • Access to T-PAY

Your access to T-PAY will be denied if you:
-Provide incorrect information
-Alter any downloaded or printed information, forging payslips to enhance one’s ability so that you can acquire financial help from 3rd parties
-As a third-party institution ( SACCO, Banks) are requested to make any adjustment or stop a transaction to facilitate for example a buy-offer, and the same is not actioned within three working days
-As a third party institution are found in possession of user/teachers’ User Name and or Password or are found requesting Users/teachers for their User Name and Or Password.
-As a user or institution engage in any activity that may compromise the integrity of the system or impair its functionality
-As a user, if you do not access your account for three months
  • User Rights

The Commission reserves the right to deny or revoke access to the system where justified.
  • Liability

TSC will not be liable for any damage of any kind arising from the use of this site including, but not limited to, direct, indirect, incidental, consequential, and punitive damages.
Users are solely responsible for any damage to your computer system or loss of data that may result from the downloading of any material.

 

 

 

 

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